Online Payments via Tap Payments — Processing & Dispatch Policy
Effective date: 7 November 2026. This policy applies to eligible new orders placed through the Gamers Point Bahrain website using the Tap Payments online gateway. It does not retrospectively change the terms of orders already placed.
1. Payment confirmation versus settlement
An order marked “Paid” means that the online payment has been recorded successfully. It does not necessarily mean that the payment provider has transferred the funds into our business bank account. Gateway settlement timing can vary depending on the transaction, payment method, banking days, reviews and provider processing.
2. Estimated settlement period
For orders processed through Tap Payments, Gamers Point Bahrain asks customers to allow an estimated 12–14 calendar days for our internal payment settlement and processing workflow. This is a merchant processing estimate, not a guaranteed or universal Tap Payments settlement timetable. Some payments may settle earlier or later. We will check the actual transaction status when requested.
3. Order preparation and dispatch
For eligible products that require supplier purchasing after receipt of cleared funds, purchasing and dispatch may begin after settlement and stock verification. The estimated settlement period is not a promised delivery date. Stock availability, supplier lead time, shipping and any product-specific delivery commitment will be communicated separately. If a product has an expressly stated delivery deadline, that commitment is not overridden by this page.
4. Urgent orders
If your order is urgent, please contact our team before checkout to confirm available stock, payment options and an achievable dispatch estimate. Earlier dispatch may be possible only when separately confirmed in writing by our team.
5. Cancellations, refunds and customer rights
Refunds and cancellations are handled under our applicable refund policy and Bahrain consumer protection requirements. Payment settlement is not, by itself, a blanket reason to deny a valid cancellation or refund request. Approved refund timing depends on the payment channel and provider; we will communicate the applicable timeline. Nothing on this page limits statutory consumer rights.
6. Questions about your payment
Contact Gamers Point Bahrain with your order number via the contact methods on gamerspoint.bh. We will check the order and share an update. Please review any additional shipping and refund policies displayed at checkout.