سياسة الخصوصية

Last updated: October 26, 2025

This Store operates this website and provides all related information, content, features, tools, products, and services (the “Services”). Our Store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you understand how we collect, use, and disclose your information as described here.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information that has been de-identified or aggregated so that it can no longer be linked to you.

Depending on how you interact with the Services, where you live, and what the law allows, we may collect or process the following categories of personal information (including inferences drawn from that information):

Contact details
Your name, billing address, shipping address, phone number, and email address.

Financial information
Payment card details (such as credit card, debit card, or other payment method), transaction details, form of payment, payment confirmation, and other payment-related data.

Account information
Username, password, security questions, preferences, saved settings, and other information related to any account you create with us.

Transaction information
Items you view, add to cart, add to a wishlist, purchase, return, exchange, or cancel, and your order history.

Communications with us
Information you include when you contact us (for example, support requests, order questions, WhatsApp/chat messages, or email).

Device information
Information about the device and browser you use to access the Services, such as IP address, browser type, operating system, and other unique identifiers.

Usage information
Information about how you browse and interact with the Services, including pages viewed, features used, time spent, click activity, and general navigation behavior.

Sources of Personal Information

We may collect personal information from:

Directly from you
For example, when you create an account, place an order, request support, or otherwise communicate with us.

Automatically
For example, through cookies and similar technologies when you browse our website or use the Services. This includes device and usage information.

Service providers
For example, payment processors, fulfillment/shipping partners, analytics providers, support tools, and other vendors who process information on our behalf.

Partners and third parties
For example, marketing partners, delivery partners, or platforms that help us operate the Services.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

1. Provide, tailor, and improve the Services
We use your information to:

process and fulfill your orders
handle payments
arrange delivery or pickup
handle returns and exchanges where applicable
manage and maintain your account
send you order updates and important notifications
remember your preferences
recommend products or services that may interest you
show you items related to what you’ve viewed or purchased

We may also use this information to maintain, improve, and customize the Services.

2. Marketing and advertising
We may use your personal information to send you marketing and promotional messages (for example by email, SMS, or social platforms), and to show you ads for our products or services on our website or other websites. This can include showing you offers or products based on items you viewed or added to your cart.

3. Security and fraud prevention
We use your information to help protect our business, our customers, and the Services. This includes verifying identity, preventing fraud or abuse, detecting suspicious or malicious activity, and protecting the safety and integrity of orders and payments.
If you create an account, you are responsible for keeping your login details (email, password, etc.) safe and confidential.

4. Customer support and communication
We use your information to communicate with you, respond to your questions, handle support requests, resolve issues with orders, and maintain our relationship with you.

5. Legal, compliance, and enforcement
We may use your information as required by applicable law. This includes responding to lawful requests from authorities, managing disputes, enforcing our Terms of Service or other policies, and protecting our rights or the rights of others.

How We Share / Disclose Personal Information

We may disclose your personal information to certain third parties, as allowed by law and as described below:

Service providers / vendors
We share information with companies that provide services for us or on our behalf. Examples include: payment processing, order fulfillment and delivery, fraud prevention, cloud storage, analytics, customer support, and IT services.

Business and marketing partners
We may share certain information (for example, hashed identifiers, basic purchase behavior, or browsing data) to help with marketing, retargeting, or measuring advertising performance. Some of this advertising may be based on your activity across different websites and services. Depending on where you live, you may have the right to opt out of this type of sharing/targeted advertising (see “Your Rights and Choices” below).

When you direct us to share
We may share your information when you ask us to, such as sending delivery details to a courier, using social login, or interacting with embedded third-party tools.

Within our business / corporate group
We may share information within our related business entities.

Business transactions / legal reasons
We may disclose information as part of a business transfer (for example, merger, acquisition, restructuring, or bankruptcy), and we may disclose information to comply with legal obligations, respond to lawful requests, enforce our terms and policies, or protect our rights, property, safety, or the rights, property, and safety of others.

Relationship with Shopify

Our online store and checkout are hosted and powered by Shopify. Shopify collects and processes certain personal information in order to help operate the Services, improve the platform, provide secure checkout, support payments, manage risk and fraud, and support analytics and advertising features.

Information you submit through the Services (including at checkout) may be processed by Shopify and may be transferred to or stored in other countries where Shopify or its service providers operate.

Shopify may also use data from your interactions with our Store together with data from other merchants on Shopify to provide and improve platform features, including advertising and personalization tools. In those situations, Shopify is responsible for that processing and for responding to certain privacy rights requests about that data.

To learn more about how Shopify handles personal information and what rights you may have with respect to data Shopify processes, please refer to Shopify’s Consumer Privacy Policy and Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites, services, social media platforms, or other content not operated by us.
If you follow a link to a third-party site, your use of that site is governed by that site’s own privacy policy, security statements, and terms. We are not responsible for (and do not guarantee) the privacy practices, security, or accuracy of any third-party sites or services.

If you publicly share information (for example, posting a review or interacting on social media), that information may be visible to others.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of legal majority in their jurisdiction.

If you are a parent or guardian and believe a child has provided us personal information, you may contact us using the details in the “Contact” section below and request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” (as defined under certain privacy laws) the personal information of individuals under 16 years of age.

Security and Retention

We use reasonable security measures designed to protect your personal information. However, no method of storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Do not send sensitive information (for example, full card numbers) through unsecured channels such as regular email or chat.

We keep your personal information for as long as necessary to:

provide the Services,
maintain your account,
complete transactions,
meet our legal and regulatory obligations,
resolve disputes, and
enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute and may apply only in certain situations. We may also be allowed to deny certain requests as permitted by law.

Right to Access / Know
You may have the right to request access to the personal information we hold about you.

Right to Delete
You may have the right to request that we delete personal information we maintain about you.

Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.

Right of Portability
You may have the right to request a copy of certain personal information in a portable format and, where technically possible, ask us to transfer that information to another party.

Right to Opt Out of “Sale” / “Sharing” / Targeted Advertising
Depending on local law, you may have the right to opt out of:

the “sale” of your personal information,
the “sharing” of your personal information for targeted advertising,
or the use of your personal information for certain types of cross-site targeted advertising.

Where available, you can exercise this by using the opt-out mechanisms we provide.
If you visit our website with a browser that supports the Global Privacy Control signal, we will treat that signal as a request to opt out for that browser/device where required by law. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/.

Aside from Global Privacy Control, most browsers’ “Do Not Track” signals are not yet recognized or enforced in a consistent way across services, so we do not respond to those signals at this time.

Marketing Communications
We may send you marketing or promotional emails or messages. You can unsubscribe at any time using the “unsubscribe” link inside those messages.
Even if you unsubscribe from marketing, we may still send you non-promotional communications (for example, order confirmations, account notices, delivery updates).

Additional rights for UK / EEA residents
If you are in the United Kingdom or the European Economic Area, and subject to local law, you may also have the right to:

object to certain processing of your personal information,
request that we restrict certain processing, and
withdraw consent where we rely on consent.
Withdrawing consent does not affect the lawfulness of processing that happened before you withdrew it.

How to exercise your rights
You can contact us using the details in the “Contact” section below.
For requests related to data processed by Shopify (for example, data Shopify uses across multiple merchants), please refer to Shopify’s Privacy Portal or Shopify’s Consumer Privacy Policy.

We may need to verify your identity or authority before acting on your request. You may be allowed to designate an authorized agent to make certain requests on your behalf; we may require proof that the agent is authorized and we may still ask you to verify your identity directly.

We will not discriminate against you for exercising any rights you may have.

Complaints

If you have concerns or complaints about how we handle your personal information, please contact us first using the details below. We will do our best to resolve the issue.

Depending on where you live, you may also have the right to:

appeal our decision, or
file a complaint with your local data protection authority or privacy regulator.

International Transfers

We may transfer, store, and process your personal information outside of the country where you live.

If we transfer personal information from the UK or the European Economic Area to a country that is not considered to provide an equivalent level of data protection, we will rely on lawful transfer mechanisms such as the European Commission’s Standard Contractual Clauses or UK-approved equivalents, unless an applicable adequacy decision is in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, legal requirements, or other operational reasons.
When we update the Privacy Policy, we will revise the “Last updated” date above and comply with any notice requirements under applicable law.